Services

Do you have a project that requires user-friendly content designed to engage, inform, and/or educate an audience, but you don't know where to start? Or, do you have a technical document that needs editing to make it more readable? Whether you need documentation to support a software application, technical editing, or online training, you're in the right place.

These are the primary services that I offer. If you don't see the service you need here, just contact me and tell me about your project:

  • Technical writing documentation

    Technical Writing

    I write clear, user-centered guides and other technical documents using a variety of tools.

  • Technical editing red pencil

    Technical Editing

    I edit technical content, such as reports, proposals, specifications, articles, guides, and whitepapers.

  • Online help system

    Online Help

    I develop content in any online help center—or create a user-friendly help center for you using a variety of popular tools.

  • Help article on mobile phone

    Help Articles

    I write helpful, user-centered articles for any support center, such as Zendesk.

  • Online computer training

    Instructional Design

    I produce and edit instructional videos using tools such as Camtasia and Captivate.

  • Training in a meeting room

    Training Curriculums

    I write and design training curriculums to help your audience build their knowledge about important topics.

  • Project management task board

    Project Management

    I manage writing and instructional design projects from discovery to implementation.

  • User interface plan

    UX Copy

    I write concise microcopy for your software or mobile app to make it clear and user friendly.

  • Knowledge Management

    Knowledge Management

    I create documentation libraries and organize and curate other knowledge assets.